Coach O Registration

On-Line Payment Policy

Coach O Registration will provide a secure server to accept MasterCard & VISA credit card payments and will use the banks credit card services to verify each customer.

The meet director and meet mangement staff as designated by the meet director will receive an e-mail with all of the entry information. This e-mail will show the fees that have been charged to a credit card as well as any outstanding entry fees.

Once a coach or individual has completed the meet entry process a page will be displayed allowing him/her to enter his/her credit card information. He/she will be advised that the card will be charged a convenience fee in addition to the meet entry fee. The exact convenience fee amount will be displayed. The convenience fee varies depending upon the entry fee.

The meet management staff will be able to track all credit card payments by requesting a report of meet fee payments using the Coach O Meet Director's Utility page.

Coach O Registration will not refund any monies to your customers unless an error, such as a duplicate payment, has been made in the process of collecting the entry fee on-line. All meet fees collected will be sent to the meet director and it will be the responsibility of the meet director to disperse refunds.

A check and a copy of the meet fee payment report, detailing all entry fees collected, will be mailed to the meet director within seven days of the conclusion of the meet.

Contact us: 1623 Singletree Lane, Knoxville TN 37922 • Fax (865) 691-3098
General questions: coacho@coacho.com   Technical questions: support@coacho.com

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